Clover: Administrative Controller

Clover: Administrative Controller







Closing Date: 2023/07/23

Reference Number: CLO230717-6

Job Title: Administrative Controller

Job Type: Permanent

Location - Town / City Port Elizabeth

Location - Country South Africa

Required Education Level: Grade 12 

Job Category:Administrative


Job Advert Summary

Clover is looking for an experienced and highly motivated administrative controller to join the commercial team. The successful candidate will provide administrative support to the sales execution management team in terms of call quality and training needs.


    Requirements 

  • Grade 12 or equivalent NQF4

  • Business English: Fluent

  • Computer literacy (Intermediate)

  • Code 08 Driver's license 

Competencies :

  • Coach and develop people 

  • Proactive and action orientated 

  • Approaches situations with an open mind and solves problems creatively 

  • Maintains high standards 

  • Lead and drive change for improvement 

  • Interpersonal effectiveness 

  • Commitment and motivation 

  • Administrative capabilities 

  • Thinking and reasoning logically 

  • Communicates effectively 

  • Ability to plan and organize 

Duties and Responsibilities


  • Evaluate and monitor Sales Execution customer interactions against defined criteria and SOPs 

  • Facilitate QA calibrating sessions with managers 

  • Support continuous improvement of QA scores by providing managers with information to allow them to coach train and develop their telesellers 

  • Facilitate service improvement projects in Sales Execution 

  • Participate in setting QA objectives for the various Sales Execution functions 

  • Benchmark Clover Sales Execution standard against Industry 

Compile and present reports

  • Draw and analyze data from Morpheus, create reports with recommendations to improve 

  • Evaluate trends and advise/take corrective actions 

  • Gather accurate customer satisfaction ratings, and prepare summaries for PMDs with recommendations to improve 

Perform training-related functions

  • Determine training needs and facilitate the implementation of the training plans 

  • Conduct training 

  • Create and update training material


Comments

Post a Comment

Popular posts from this blog

JAM TARTS BISCUITS RECIPE

Image
JAM TARTS BISCUITS RECIPE INGREDIENTS  250g softened butter  250ml sugar  2 eggs  5ml vanilla essence  3 cups of flour  1 tsp baking powder  1 tsp bicarbonate of soda  Jam  Serves: 15 Jam tarts  INSTRUCTIONS Preheat the oven to 180°C and grease your baking pan In a bowl cream together the butter and sugar until light & creamy  Add eggs and vanilla essence then continue to mix Sift flour, baking powder, and Bicarbonate of soda then add to the creamy mixture and mix Divide the dough, put one cup of dough in the freezer for 15 - 20mins then the other one press it on your baking pan, and spread the jam over the base. Then take out the dough in the freezer and grate it on top of the dough in your pan Bake until golden brown and crispy Leave to cool then slice into equal squares then serve.
Read more

Aspen Holdings : Marketing Assistant Post

Image
Aspen Holdings: Marketing Assistant Post  Closing date : 9 June 2022 Reference Number : 02062023b Location :  Gauteng Company Description: We are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high-quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversified by geography, product, and manufacturing capability. Aspen is a dynamic organisation built on entrepreneurial strength and forward-thinking minds. We attract high-performing individuals who are passionate about their careers and have a desire to exceed expectations. At Aspen, not only do we source the best talent but we also provide a host of opportunities for continuous development. The Group’s key business segments are Manufacturing and Commercial Pharmaceuticals comprising Regional Brands and Sterile Focus Brands. We have approximately 9 100 employees at 69 established offices in over 50 countries and we im
Read more

Sibanye Stillwater : Communications Internship 2023

Image
Sibanye Stillwater: Graduate Communications Internship 2023 Reference: WPL AD0002412 No of positions: 1 Type of employment: Temporary Closing date: 19 May 2023 Your manager should be aware of and support your application. Pre-screening and psychometric evaluation may form part of the selection process. Shortlisted candidates will be requested to attend a panel interview. Applicants who receive no response to their applications within 14 days may consider their application for the position to be unsuccessful. Minimum Required Qualification: 1. Have a Degree (or higher) when applying for this Internship programme. 2. Only degrees from recognized South-African Universities will be accepted. 3. Be declared medically fit for the position and environment, as determined by a risk-based medical examination at the relevant Sibanye-Stillwater Occupational Health Care Centre. Additional Requirements: Detailed Curriculum Vitae and cover letter Certified Copies of ID and relevant qualif
Read more

Johannesburg Water: Communications and Marketing Internship 2023

Image
Johannesburg Water: Communications and Marketing Internship 2023 Closing date : 09 June 2023 at 16:00 Requirements: Unemployed graduates in possession of a relevant Degree from a recognised University or Diploma from a University of Technology. Applications are only open to South African citizens between the ages of 18 and 35 years. Johannesburg Water will ensure that its selection and recruitment process is employment equity compliant and in line with its EE plan. For these internship positions, preference will be given to women and people with disabilities. Requirements Bachelor’s degree in Communication Science or Journalism. Please note the following:  Applicants who have benefited from a previous internship programme and have formal employment in any of the above fields will not be considered. Johannesburg Water will not make provisions for transport and or accommodation to any candidate attending the interviews or any appointed candidate from or outside Gauteng Provin
Read more

Electoral Commission of South Africa (IEC ) : Communications Internship 2023

Image
Electoral Commission of South Africa (IEC ): Communications Internship 2023 Closing Date: 2023/05/29 Reference Number: NAT/2023/43016 Job Title: INTERNSHIP: SOCIAL MEDIA  Division: Communications  Location: National Office  If you are looking to start your social media career in a pre-eminent election management body, then this might just be the role for you. We are currently looking for an intern to join the Communications team.   Please note  • Applicants for the above position/s should not have a high party political profile. • All successful permanent candidates will be required to enter into performance contracts. • Should applicants have a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA). •All applications must include: •updated comprehensive curriculum vitae; •a copy of all qualification documents; •a copy of the identity document; and •a copy of your driver's license (if required). F
Read more

Arena Holdings : Journalism Internships 2023/2024

Image
Arena Holdings : Journalism Internships 2023/2024  Closing date: 13 July 2023 Position:  UNIVERSITY PLACEMENT INTERNS Duration: 12 MONTHS Location:  JOHANNESBURG, GQEBERHA, NELSPRUIT, EAST LONDON, CAPE TOWN & DURBAN Arena Holdings invites South African undergraduate citizens to apply for the Journalism Internships 2023/2024. Arena Holdings, one of Africa’s largest English-language news publishers in print and online is looking for vibrant individuals, who are willing to expand their knowledge and skills within the Journalism Industry. This internship program is open to South African undergraduate citizens, in their final year of Journalism studies (National Diploma/Degree) who require workplace exposure to complete their qualification. A letter from the university stating that the learner requires workplace exposure to complete the qualification must be submitted with the application. If you meet these requirements, please send the following documents to internships@are
Read more

Queen Cakes Recipe

Image
  Queen Cakes Recipe Ingredients : 3 cups of cake flour  1/2 cup of sugar  1/2 tsp salt  3 tsp baking powder  2 eggs  1 cup milk  1 tsp vanilla essence  1/2 cup of cooking oil  Method : Sift flour, baking powder, sugar, salt and mix (dry ingredients ). In a separate bowl add eggs, cooking oil, milk, and vanilla essence and mix (wet ingredients ). Add wet ingredients to dry ingredients. Gently mix the mixture.  In your greased pan fill each baking tray cup with the muffin mixture. Bake at 180° for 15 - 20 mins or until golden brown.
Read more

COEGA : INTERNSHIPS - OPERATIONS, MARKETING & COMMUNICATIONS & INTERNAL AUDIT

Image
COEGA: INTERNSHIPS - OPERATIONS, MARKETING & COMMUNICATIONS & INTERNAL AUDIT LOCATION : Gqeberha - Head Office EMPLOYMENT TYPE : Internship GRADE : A1 CLOSING DATE: NOT SPECIFIED ACCOUNTABILITY REQUIREMENTS The Programmes below require additional resources from the below Municipalities to be part of the programmes. The interns will assist running of projects while gaining corporate exposure for better chances of employment. MANDATE   DURATION: 18 MONTHS POSITION: INTERNSHIP PROGRAMME SKILLS AND KNOWLEDGE   Young vibrant energetic person Virtuous habits and great ethos Must not be older than 35 years old The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal, and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within one (1) month of submitting your application, please consider it uns
Read more

Department of Justice and Constitutional Development: Graduate Internship Programme 2023/2025

Image
Department of Justice and Constitutional Development: Graduate Internship Programme 2023/2025 Closing Date : 26 June 2023 GRADUATE INTERNSHIP – LEGAL SERVICES REF NO: NOGI (X4 POSTS) Duration: 24 Months STIPEND :  R6 239 per month CENTRE :  National Office: Legislative Development REQUIREMENTS :  Bachelor of Laws (LLB) Department of Justice and Constitutional Development invites unemployed graduates to apply for the Graduate Internship 2023/2025. Applicants must clearly state the Post and Reference number. Details of the Internship Programme are provided below. APPLICATIONS Direct your application using the address indicated below: National Office: Address: Private Bag X81, Pretoria, 0001 or Hand deliver to 329 Pretorius Street, C/o Pretorius and Sisulu Street, Pretoria, 0001 ENQUIRIES :  Ms. Samantha Fisher Tel No: (012) 315 4843 or Mr. Tokelo Moja Tel No: (012) 315 4847 CLICK HERE TO VIEW THE ADVERT DOWNLOAD THE NEW Z83 HERE
Read more

Clover Call Centre Learnership 2023

Image
Clover Call Centre Learnership 2023 Closing date: 30 June 2023 Every year Clover presents an NQF4 Call Centre Operations Learnership for individuals who meet the prescribed criteria. The successful spends the duration of the leadership in the call center, based at Constantia Park, and will attend the classes as prescribed. At the end of the period, individuals will have achieved the NQF qualification and would have gained experience in a world-class Call Centre. CRITERIA : • Matric with Maths or Maths Literacy • Matriculated in the past 6 years ( 2017 - 2022 ) • Currently unemployed • Excellent communication skills • Strong command of the English language • Basic Computer Literacy • South African Citizen CONDITIONS : • Learnership based in Gauteng • Must be able to work at the Call Centre in Roodepoort Constantia Park • Stipend will be paid • Learnership commences on the 1st of September 2023 Persons with disabilities are welcome to apply HOW TO APPLY Applications (Cv and M
Read more