Intercare Group South Africa : Dental Receptionist

Intercare Group South Africa : Dental Receptionist 



Closing date: 30 June 2023

Location:  Johannesburg, Gauteng

Intercare Group South Africa


Intercare Fourways Medical and Dental Centre situated in Fourways, Johannesburg seeks to recruit a Dental Receptionist. 

At Intercare, dental receptionists help create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge. As a dental receptionist, you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions. If you're a passionate self-starter, this position is a great opportunity for you.


DUTIES & RESPONSIBILITIES

  • Provide efficient, friendly, and professional telephone services in patient care.
  • Assist patients in accurately completing appropriate forms, and document all information following internal policies and procedures.
  • Responsible for all processes related to the reception-patient journey, e.g. booking, arrival, and payment of patient on the relevant system.
  • Direct all customers to the appropriate location, services, and Professionals.
  • Ensure patient confidentiality at all times according to POPIA.
  • Ensure that the reception area is always neat.
  • Refer all emergency cases to the nurse’s station according to protocol.
  • Assist patients with basic account queries and escalate as necessary.
  • Collect all co-payments and account balances according to Intercare policies and procedures.
  • Execute and adhere to daily cash-up and banking processes.

REQUIREMENTS
  • Minimum qualification: Grade 12.
  • Previous experience in a customer-focused service environment, e.g. reception, will be advantageous.
  • Computer proficient.
  • GoodX system experience will be advantageous

All applications can be submitted on https://intercare.simplify.hr/


If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.


CLICK HERE TO VIEW THE ADVERT


APPLY HERE 

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